"You need sound business strategies, methods, and practices to successfully manage and grow a professional services organization in a product-centric company--and they are different from those of your product business."Many high-tech companies would like to expand their offerings to include consulting services and product-service solutions.The Art of Professional Services presents the strategies and tactics for building a thriving professional services business. ReviewsThe Art of Professional Services is an invaluable roadmap for anyone involved in building a professional services organization in a product-centric company. Having worked with Mary Ann Whiteman during the start-up phase of Sun Microsystems' professional services organization, I can personally attest to her expert knowledge of the business. -- Alfred Chuang, Founder, Chairman, and CEO, BEA Systems, Inc. (acquired by Oracle) Finally--a book with good practical insight and advice on how to productize, market, sell, and deliver professional services. It is a must read for new professional services managers and anyone who interfaces with the PS organization. -- Tracy.
The Art of Professional Services: A Guide to Integrating Services into Product Companies pdf download
The Art of Professional Services: A Guide to Integrating Services into Product Companies by Mary Ann Whiteman ebook pdf epub mobi
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